Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Create or update your business profile
• Submit requests for quotes
• Post reviews or ratings
• Contact us for support

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Prevent fraud and enhance security

3. Information Sharing

We do not sell your personal information. We may share your information:

• With businesses when you submit a quote request
• With service providers who assist in our operations
• When required by law or to protect our rights
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data — you can export it anytime from your account settings
• Correct inaccurate or incomplete data
• Request deletion of your data — available from your account settings
• Object to or restrict certain processing
• Withdraw consent at any time

5a. Quebec Law 25 & Business Listings Created From Public Data

Soumission 24/7 operates in Quebec and complies with the Act respecting the protection of personal information in the private sector, as amended by Law 25.

Some business listings on this site were created from publicly available information, including the Quebec RBQ (Régie du bâtiment du Québec) licence registry, to help users discover local contractors. If a listing concerns you or your business, you may claim it, request a correction, or request its removal / de-indexing directly from the listing page, or by contacting our Privacy Officer below. We respond to such requests within 30 days and maintain a suppression record so removed listings are not re-created.

Privacy Officer (Responsable de la protection des renseignements personnels): privacy@soumission247.com. You may also file a complaint with the Commission d’accès à l’information du Québec (CAI).

Retention: we keep personal information only as long as necessary for the purposes above (e.g., quote requests up to 24 months, candidate profiles while active, logs 12–24 months), then delete or anonymize it.

6. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this privacy policy, please contact us at:
privacy@soumission247.com